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We guarantee that our service to you will be fast and curtiouse. If you have any questions about your purchase please feel free to contact us by phone 1-706-864-6363 or e-mail us from our web site just click on contact us. We don't cover damage to our items in shipping unless you pay for insurance. If you would like insurance you will have to include that in shipping cost. We don't take returned items unless it is exchanged for equal or greater value. Any cost incured during this time will be added to the 20% restocking fee.
If you order the concentrated ore there will be no refund for this. I have sold alot of the concentrates and I have alot of repeat customers.
I want to make your shopping with us a very happy experiance and I hope you will continue to shop with us. For more information Please call. We accept Master card, Visa, and Pay Pal Payments. No refunds Only excahnges for Merchandise.
The Natural Nugget Jewelry has a 5 year warranty against any problems with the craftsmanship or defects. I will be glad to have any ring sized for you by my jeweler. If you have it sized by someone else this will void the warranty. There will be a small fee for sizeing but it would be done by the person who created the jewelry. My Jeweler Knows how to take care and not damage the quartz with the gold in it. If there is a problem with the jewelry within 5 years all You have to pay is the shipping cost from (You to me and from me to you.)
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